Privacy Policy
1. Who we are
This Privacy Policy explains how Betcriket Pty Ltd ("Betcriket", "we", "us"), located at 120 Collins Street, Melbourne VIC 3000, Australia, collects, uses, stores and protects personal information when you use the website betcriket.com and the fantasy cricket services available on it. We handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
2. Information we collect
We collect the following categories of information:
- Account data — your name, email address and confirmation that you are 18 years of age or older, provided when you register.
- Activity data — the squads you build, contests you enter, points you earn and your positions on leaderboards.
- Technical data — IP address, browser type, device identifiers and pages visited, collected automatically when you browse the site.
- Communications — messages you send through the contact form, support chat or email.
3. How we use your information
We use personal information to:
- create and manage your account and verify that you meet the 18+ age requirement;
- operate contests, calculate fantasy points and display rankings;
- respond to your enquiries and provide player support;
- improve the platform, fix faults and keep the service secure;
- send service announcements about contests you have entered (you can opt out of non-essential emails at any time).
4. Sharing of information
We do not sell personal information. We share it only with service providers who help us run the platform (hosting, email delivery, analytics), each bound by confidentiality obligations, or where disclosure is required by law. Leaderboards display only the first name or nickname you choose and your city — never your email or full identity.
5. Storage and security
Your data is stored on secure servers with encryption in transit and at rest. Access is restricted to staff who need it to perform their duties. We retain account data while your account is active and for up to 24 months after closure, after which it is deleted or anonymised, unless a longer period is required by law.
6. Your rights
You may request access to the personal information we hold about you, ask us to correct it, or request deletion of your account and associated data. To exercise any of these rights, email [email protected]. We respond to all privacy requests within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
7. Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can control cookies through your browser settings.
8. Children
The platform is intended for adults aged 18 years and over. We do not knowingly collect personal information from anyone under 18. If we become aware that such information has been collected, we delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when the latest changes took effect. Material changes will be announced on the website before they apply.
10. Contact
Questions about this policy or our data practices? Write to [email protected] or Betcriket Pty Ltd, 120 Collins Street, Melbourne VIC 3000, Australia.